Durable Medical Equipment Sales

Location: United States

Type: Full Time

Min. Experience: Experienced

Do you have a strong background in Durable Medical Equipment?  With the ever changing landscape of our industry, SpinLife is poised to continue to grow as the industry evolves.  SpinLife continues to be the largest Internet retailer of Durable Medical Equipment, including wheelchairs, power wheelchairs, lift chairs, patient lifts, rehab seating, vehicle lifts, bath safety equipment, parts, national field service and more. We are committed to offering the highest quality brands, ensuring an outstanding customer experience and we are proud of the reputation we have earned for both excellent service and for a great working environment.

Our growth has created several opportunities for Product Specialists in our telephone and internet sales team.  We are looking for the cream of the crop!  The ideal candidate will bring a depth of product knowledge, the ability to have compassion with our customers and the overarching desire to excel.  In return, you can work from HOME, be a part of a strong team, be compensated based on your performance, and know that you are making a difference in other people’s lives.

Our Product Specialist position requires extensive knowledge of durable medical equipment. This role enjoys flexible hours and the ability to work from home. Minimal travel is required and ongoing product training is provided. This is not a call center position; it is a professional sales position offering a terrific opportunity for career development.  Our Product Specialists use a consultative and relationship building approach with our customers, with an emphasis on reliable support, high quality products and product expertise.

Product Specialists Responsibilities include:

  • Helping users, caregivers and case managers select and purchase appropriate Durable Medical Equipment, predominantly over the phone and occasionally through the internet via electronic chat sessions
  • Working with manufacturers to ensure that the appropriate equipment is ordered and delivered in a timely manner
  • Working closely with other team members to provide exceptional levels of service to our customers

 Job Requirements:

  • 3+ years of experience in the Durable Medical Equipment industry.
  • Sales experience selling DME and/ or working as an ATP.
  • Strong verbal and written communication skills
  • Experience and a high degree of comfort in navigating the internet
  • Associates or bachelor’s degree and/or background in OT, PT or other allied health field

 Desired Attributes:

  • Proficiency in assimilating information quickly
  • Ability to communicate efficiently and clearly with customers, verbally or in writing.
  • Ability to multitask while providing exceptional customer service, support and responsiveness

  Pay Structure, Hours, and Benefits:

  • The pay structure is comprised of a base plus commission with total compensation range $50,000 - $90,000+ based on industry experience and product knowledge.  To ensure our customers have a Specialist available when they need us, our Sales department is open 9 am- 9 pm ET, M-F, 10 am-6 pm ET Saturday and 10 am- 4 pm ET on Sunday.
  • We provide a casual, non-smoking work environment, and excellent benefits including health insurance, short and long term disability, and 401K. Only qualified candidates with Durable Medical Equipment knowledge should apply. Sales experience alone is not sufficient and candidates without the required industry experience will not be considered.

 If you are a qualified candidate, we look forward to reviewing your cover letter and resume. No phone calls, please.

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